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Keeping Pattern Content Up to Date

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In this lesson, you will learn:

  • Why content updates matter
  • How to test them
  • How to protect customizations

🔁 Quick look back: Last time: Roles and the Discovery Admin Team. You learned how SNWR Discovery Admins and roles were set up.

1 The Problem: A Store Update Could Break the Archiver Pattern

The Discovery and Service Mapping Patterns app gets a new version. If it’s installed straight on snwr:

  • A changed baseline step could affect the Linux extension.
  • Nobody checks the archiver pattern still works.

🎯 The problem: A content update could break SNWR’s customizations.

👉 The fix: Test updates on snwrdev first, check customizations, then install on snwr.

Flow of the update process.
Figure 1. How SNWR handles content updates.

2 Why update

  • New device and OS support.
  • Bug fixes.
  • Fewer custom fixes needed.

3 Protecting customizations

  • List every customization: the archiver pattern and the Linux extension.
  • Test them after each update.
  • Keep them in extensions, not in baseline edits.

💡 Good to know: Need a refresher? See Before Kickoff › Checking Pattern Content and MID Compatibility for the two content apps.

4 Project Clear View: How We Implemented It

📍 Situation: A content update arrived during hypercare.

🧭 Decision: Use it to rehearse the update process with Hana’s team.

🛠️ Steps we took:

  1. Read the release notes with Hana’s team.
  2. Installed on snwrdev.
  3. Tested the archiver and Linux extension.
  4. Installed on snwr through a standard change.

✅ What we verified:

  • Both customizations still work.
  • Hana’s team ran the process themselves.

📁 Evidence: The content update process in the runbook.

5 Quick recap

  • Content updates bring fixes and new device support.
  • Test on dev first.
  • Check every customization after an update.
  • Install on production through change.

6 Check yourself

Think of your answer first. Then tap to check.

1 Why test content updates on dev first? Show answer

An update could change steps your customizations depend on.

2 Which customizations does SNWR check? Show answer

The archiver pattern and the Linux extension.

3 How is the update installed on snwr? Show answer

Through a standard change.

Nice work! SNWR can keep content current safely. 🎉
Next up: Knowledge Transfer Sessions

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