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Discovery Dashboards and KPIs

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In this lesson, you will learn:

  • Which KPIs show Discovery health
  • How to build the dashboard
  • SNWR’s dashboard

🔁 Quick look back: Last time: Writing the Operations Runbook. You learned how the SNWR Discovery runbook was written.

1 The Problem: Nobody Can See at a Glance If Discovery Works

Hana’s team checks many records each morning. Anita asks: ‘Is Discovery healthy?’ Nobody can answer in one look.

  • The facts are spread across many lists.

🎯 The problem: Nobody can see at a glance if Discovery is working.

👉 The fix: Build one dashboard with a few key numbers.

Table of KPIs.
Figure 1. KPIs on SNWR Discovery Health.

2 Choosing KPIs

  • Few: 5 to 7 numbers.
  • Tied to acceptance criteria.
  • Shown by site.
  • Each with a target.

💡 Good to know: Need a refresher? See Fundamentals › Platform Analytics › Building Dashboards for dashboard basics.

3 Using it

The dashboard is the first thing Hana’s team opens each morning. Red numbers point to the runbook.

4 Project Clear View: How We Implemented It

📍 Situation: Anita wanted a one-look answer.

🧭 Decision: Build SNWR Discovery Health with five KPIs.

🛠️ Steps we took:

  1. Picked five KPIs from the acceptance criteria.
  2. Built reports for each, split by site.
  3. Put them on one dashboard.
  4. Shared it with Hana’s team and Anita.

✅ What we verified:

  • Anita can see health in one look.
  • Hana’s team opens it daily.

📁 Evidence: SNWR Discovery Health dashboard.

5 Quick recap

  • Pick 5 to 7 KPIs with targets.
  • Tie them to acceptance criteria.
  • Show them by site.
  • Red numbers point to the runbook.

6 Check yourself

Think of your answer first. Then tap to check.

1 How many KPIs should a Discovery dashboard have? Show answer

About 5 to 7.

2 Name two SNWR KPIs. Show answer

Any two of: devices discovered, credential success, failed devices, stale CIs, duplicate servers.

3 Who opens the dashboard daily? Show answer

Hana’s team.

Nice work! SNWR can see Discovery health at a glance. 🎉
Next up: Roles and the Discovery Admin Team

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