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Fixing Cloud Discovery Errors

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In this lesson, you will learn:

  • Common cloud errors
  • Where to see them
  • How SNWR fixed a missing permission

🔁 Quick look back: Last time: Containers and Kubernetes: What Discovery Can See. You learned what Discovery can see in Kubernetes, and SNWR’s phase 1 choice.

1 The Problem: RDS Is Missing From the Results

The first full cloud run found the EC2 instances, but not the RDS database. There was:

  • No failure on the schedule.
  • One warning in the cloud results.

🎯 The problem: The RDS database is missing from the cloud results.

👉 The fix: Read the cloud errors and fix the cause, often a missing permission.

Table of cloud error causes.
Figure 1. Common Cloud Discovery errors.

2 Where to look

Cloud Discovery Workspace shows cloud errors by account and service. The schedule’s status and log show the details.

3 Fixing

  1. Read the error for the service.
  2. Match it to the permission list.
  3. Ask the cloud owner to add only what’s missing.
  4. Rerun the schedule.

4 Project Clear View: How We Implemented It

📍 Situation: RDS was missing from the results.

🧭 Decision: Find the error and ask Kenji for the missing permission.

🛠️ Steps we took:

  1. Opened Cloud Discovery Workspace.
  2. Saw ‘access denied’ for the database service.
  3. Found the permission missing from the role.
  4. Kenji added it; you reran the schedule.

✅ What we verified:

  • The RDS database appears.
  • No other permissions were added.

📁 Evidence: Troubleshooting log entry, and the role’s permission list updated.

5 Quick recap

  • Cloud errors often mean a missing permission.
  • Check Cloud Discovery Workspace first.
  • Add only the missing permission.
  • Rerun and check.

6 Check yourself

Think of your answer first. Then tap to check.

1 Why was RDS missing? Show answer

The role lacked the permission for the database service.

2 Where did you see the error? Show answer

Cloud Discovery Workspace.

3 What did Kenji add? Show answer

Only the missing permission.

Nice work! SNWR’s cloud discovery is complete. 🎉
Next up: Why Agent-Based Discovery Exists

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