Problem:
Whenever I open a specific flow in Flow Designer, I get the error “Your flow cannot be found. Flow sys_id:An.” This prevents any changes to my flow from truly saving.
This error usually come if:
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- Due to missing variable – A input filed which might have been used as reference in the below steps as either a data pill or inline script.
- Added sub flow but that sub flow not available in upper environment.
Solution:
First Approach:
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- Sometime recapturing the flow and then promotion to upper environment work.
- Try reverting to older version.
- Identify the mission variables and recapture that along with flow.
- There is a defect – PRB1828730 related to this issue and to remove the ‘content not found’ pop up, you can follow below step:
- To delete the ‘Content cannot be found’ popup from the UI. (Right Click – Inspect – Go to Elements – find ‘<div class=”ReactModalPortal”> ‘ and delete. This will remove the pop – up of ‘Content cannot be found Your flow cannot be found. Flow sys_id:n’.
Second Approach:
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- In the Flow Designer landing page, right click the name of the flow causing issues and copy the sys_id
- Navigate to sys_update_version.list and paste in the sys_id of my erroring flow
- Revert to a previous (working) version of the flow
FAQ:
flow designer shows error message Flow "sys_id" Not found
Cause
The main flow is having a sub flow and it is not captured in the update set which is committed to moving the main flow.
the sys_id in the error message corresponds to a [sys_hub_flow_snapshot] record, from the snapshot record you should be able to determine what subflow it refers to
Resolution
Please capture the sub flow on a new update set and commit the update set. This should fix the issue and open the main flow without any errors
