Table of content:

1. Who Should Attend
2. Prerequisites
3. Introduction to Scripting in ServiceNow
   1. Introduction to scripting
   2. ServiceNow APIs Click Here
      
   3. ServiceNow Script Editor Click Here
      
   4. Configuration versus Customization Click Here
      
   5. Available Script Type Click Here
      
   6. Order of execution of scripts in ServiceNow Click Here
      
   7. Glide class overview Click Here
      
   8. Scripting alert, info, and error messages Click Here
      

4. Client-side Scripting Click Here
   1. Client-side Scripting Objectives
   2. Introduction to Client-side Scripting
   3. Client Scripts
   4. UI Policies
   5. UI Scripts
   6. Catalog Client Scripts & Catalog UI Policies 
   7. Ajax Call

5. Server-side scripting
   1. Server-side Scripting Objectives
   2. Introduction to Server-side Scripting
   3. Glide Server APIs
   4. Business Rule
   5. Script Include
   6. Background Script
   7. Querying tables and perform CRUD Operation
   8. UI Action
   9. Access Control
   10. Data Policy
   11. Dot-Walking

6. Useful/Common Script you should know before starting your implementation/Development
   1. User object
   2. Accessing the workflow scratchpad from business rules
   3. Add role to every user
   4. Change form color on state change
   5. Display field messages
   6. GS Log
   7. Some Useful Field Scripts
   8. Some Useful Scheduled Scripts
   9. Validate date and time
   10. Duration calculation
   11. Running order guides from scripts
       

7. Debugging Script
   1. Script Debugger and Session Log
   2. Session Debug
   3. Debugging Applications
   4. Field watcher
   5. JavaScript debug window

8. Advance Scripting
   1. Schedule Job
   2. Background Script
   3. Execution order of scripts and engines
   4. Regular expressions in scripts

9. Scripting best practices
   1. Client Script
   2. Business Rule
   3. ACL
   4. Script Include
   5. UI Action
   6. UI Page
   7. UI Script
   8. Update Set

Who Should Attend?

Who this course is for:

• • • ServiceNow – All levels
    • ServiceNow Administrators
    • ServiceNow Developers
    • ServiceNow Architects
    • ServiceNow Consultants

Prerequisites

• • • Should have basics knowledge on Javascript.
    • Should have knowledge to write, test and debug JavaScript
    • Familiarity with database tables and columns
    • Have knowledge on ServiceNow Administration

Introduction to Scripting in ServiceNow

ServiceNow uses industry-standard JavaScript to extend application functionality. ServiceNow APIs (Application Programming Interfaces) provide classes and methods to do things like:

• • • Perform CRUD operation on tables: query, update, create, delete
    • Data Validation
    • Write to log files
    • Prompt users with alerts, confirmations, or messages
    • Interact with 3rd party web services
    • And more…

Note:

• • • ServiceNow has used Java as backed technology.
    • All classes has been written in Java
    • Using Javascript we call the classes via API.
    • No need to know Java in order to become successful ServiceNow Developer.

Reserve Key: http://www.javascripter.net/faq/reserved.htm